Building Better Experiences Through Technology and Creativity

I’m Brandon Tidd: a software architect, Zendesk Champion, AI adventurer and lifelong learner. I bridge the gap between human needs and digital innovation.

Learn More About Me

What I Do

Software Architect

Designing and optimizing customer experience solutions for businesses around the globe with a focus on empathy and scalability.

AI Enthusiast

Exploring the transformative power of generative AI to create tools, stories and communities that empower people.

Storyteller

Sharing knowledge through blog posts, podcasts and children’s books that make complex concepts accessible.

Latest Projects

AI Learning Lab

A community‑driven space to experiment with AI tools and celebrate creative innovations.

Visit The AI Salon

Children’s Book

Wrote and illustrated a kids’ book in six hours using ChatGPT and DALL·E, opening young minds to future technologies.

Read the Story

Podcast Mastery

Launching a podcast that demystifies AI and empowers listeners to harness its capabilities.

Coming Soon