As a Zendesk Architect at 729 Solutions, I design scalable customer experience solutions, lead implementation teams and consult with clients across industries. I focus on creating systems that balance efficiency with empathy.
I began my professional journey in radio, hosting shows that connected listeners and told stories. I continue to DJ special events and use my audio skills to produce podcasts and multimedia content.
With more than fifteen years in digital and broadcast advertising, I understand the complexities of revenue generation and customer engagement. I build strategies that align technology with business goals.