Hi, I’m Brandon Tidd, a Cleveland‑born software architect, AI enthusiast and proud dad and DJ. With a background in broadcast media and over fifteen years of experience in digital sales and customer experience, I have always pursued the intersection of technology and human connection. From radio hosting and event DJing to building enterprise solutions with Zendesk, my journey has been about empathy, creativity and continuous learning.

I’m passionate about sharing knowledge and mentoring others. Whether I’m leading teams, writing articles or speaking at conferences, my goal is to help people navigate an ever‑changing digital world.

When I’m not coding or exploring AI, you’ll find me volunteering on the Cuyahoga Valley Scenic Railroad or spending time with my cats.